1. Online customer care: strategies for call center excellence
پدیدآورنده : Cusack, Michael
کتابخانه: Central Library of Sharif University of Technology (Tehran)
موضوع : Management ، Customer services,، Teleshopping,، Customer relations,، Internet marketing,، Internet advertising,، Business enterprises-- Computer networks,، Consumer satisfaction
رده :
HF
5415
.
5
.
C83
1998
