1. Online customer care: strategies for call center excellence
Author: Cusack, Michael
Library: Central Library of Sharif University of Technology (Tehran)
Subject: Management ، Customer services,، Teleshopping,، Customer relations,، Internet marketing,، Internet advertising,، Business enterprises-- Computer networks,، Consumer satisfaction
Classification :
HF
5415
.
5
.
C83
1998
2. The aminoacyl-tRNA synthetases
Author: / [edited by] Michael Ibba, Christopher Francklyn, Stephen Cusack
Library: Central Library and Document Center of Shahid Chamran University (Khuzestan)
Subject: Amino Acyl-tRNA Synthetases--physiology,Transfer RNA Aminoacylation--physiology,RNA, Transfer, Amino Acyl--physiology
